Stop being a service provider. Start being a strategic partner. This session gives you the exact moves to connect user insights directly to the metrics, goals, and language that move your organization.
Exclusive for the UX360 community
No cost · OnlineTranslate every insight directly into language that connects with business KPIs, growth goals, and strategic priorities — so the people holding budget actually hear you.
Shape strategy — not just validate solutions — by engaging early in planning cycles. Get a seat at the table before decisions are made, not after.
Empower leaders and teams to make decisions grounded in user understanding, fostering long-term alignment between what users need and what the business pursues.
Liz Freeman is a visionary Insights Leader with over 15 years in UX Research, adept at driving customer-centricity and business results. She has translated user and business data into strategy — fostering organizational change and user-friendly products at companies including FanDuel, UserTesting, and The Home Depot.
Currently, she leads UX Research at The Weather Company, prioritizing user needs to maximize product value across The Weather Channel app and Weather.com.